Legal

Terms of Service

Effective date: March 1, 2026

1. Acceptance of Terms

By creating an account or using Markum (operated by Leonenko Group LLC), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our service. These terms apply to all users, including free trial users, paid subscribers, and visitors to our public pages.

2. Description of Service

Markum is a client approval portal that allows freelancers and agencies to share project deliverables with clients via magic links and collect timestamped, IP-logged approvals. Key features include:

  • Project and deliverable management
  • Shareable review links that clients can access without creating an account
  • Tamper-proof audit trails recording all approval events
  • Email notifications for approval actions
  • Billing and subscription management via Stripe

We reserve the right to modify, suspend, or discontinue any feature of the service at any time with reasonable notice.

3. Account Registration and Trial

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the security of your password and for all activity that occurs under your account.

New accounts receive a 14-day free trial with access to up to 3 projects. No credit card is required to start a trial. At the end of your trial, you must upgrade to a paid plan to continue creating new projects. Existing projects and their approval records remain accessible.

You may only create one trial account per person. Creating multiple accounts to extend trial access is a violation of these terms and may result in account termination.

4. Payment Terms

Paid plans are billed through Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring monthly or annual basis, depending on the plan interval you select.

Pro (Monthly)$29/month
Pro (Annual)$278/year (~$23/month)
Agency (Monthly)$79/month
Agency (Annual)$758/year (~$63/month)

Subscriptions auto-renew unless cancelled before the renewal date. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period - no prorated refunds are issued for partial periods unless required by law.

If a payment fails, we will attempt to retry the charge. After repeated failures, your account may be downgraded to the trial plan.

5. Acceptable Use

You agree not to use Markum to:

  • Upload or share illegal, harmful, defamatory, or infringing content
  • Attempt to circumvent security measures, access other users' accounts, or reverse-engineer the service
  • Use automated tools to scrape or abuse the service in ways that degrade performance for other users
  • Send unsolicited commercial email (spam) via our email delivery infrastructure
  • Impersonate Markum or any other individual or organization
  • Use the service for any illegal purpose under applicable law

Violation of acceptable use may result in immediate account suspension or termination without refund.

6. Intellectual Property

Your content: You retain all ownership of the deliverables, files, and text you upload to Markum. By using our service, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the service.

Our service: Markum, its logo, design, code, and all associated intellectual property are owned by Leonenko Group LLC. You may not copy, modify, distribute, or create derivative works from our service without written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Markum is provided "as is" without warranties of any kind, express or implied
  • We do not warrant that the service will be uninterrupted, error-free, or free of security vulnerabilities
  • Our total liability for any claim arising from your use of Markum shall not exceed the amount you paid us in the 12 months preceding the claim
  • We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data

The audit trail Markum provides is intended as a good-faith record of approval events. While we take technical measures to ensure its integrity, it does not constitute a legally binding contract or guarantee enforceability in all jurisdictions.

8. Termination

You may terminate your account at any time from your account settings. Upon termination, your access to the service ends at the close of your current billing period.

We may suspend or terminate your account at any time for violation of these terms, non-payment, or other reasons at our discretion. We will provide notice where practicable unless the violation requires immediate action to protect other users or the integrity of the service.

Upon account deletion, we will permanently remove your data in accordance with our Privacy Policy.

9. Governing Law

These terms are governed by the laws of the applicable jurisdiction in which Leonenko Group LLC operates. Any disputes arising from these terms shall be resolved through binding arbitration or in courts of competent jurisdiction.

10. Changes to Terms

We may update these Terms of Service at any time. If changes are material, we will notify you via email at least 14 days before the changes take effect. Continued use of Markum after that date constitutes acceptance of the updated terms.

11. Contact

For legal inquiries or questions about these Terms, contact us at legal@markum.app.